Minden Real Estate

Business Updates for the Real Estate Industry

If The Service Hotline Is Redundant

Intelligent self-service concepts increase customer satisfaction Dusseldorf the best service is no service. Who made up this thesis, is not ignorant, but the man who revolutionized customer service at the online bookseller Amazon Bill Price. The average customer has simply no desire to call his bank or send an E-Mail to his online retailers if a kind of further declarations made by him is required or has deficiencies. Instead everything should run from the outset clearly structured and easily\”, so his analysis of service requests on the client side. With the purchase of a product, the customer should be satisfied and even no reason find again the company in contact with, at best for more purchases. At Amazon, therefore the number of contacts per customer order has long been an important performance indicator.

Unless the customer still has a reason to register, the company to develop important intelligent self-service concepts, so price in his book written together with David Jaffe \”The best service is no service\”. \”Bill price’s thesis is alluring and enlightening at the same time: customers want to no service, but intuitive and reliable products, which as far as possible exclude the servicing or combined with quick and easy-to-use self-service offerings are\”, rated Bernhard Steimel, spokesman for the initiative voice business (IVB), the recommendations of the former McKinsey consultant price compared to the online magazine NeueNachricht ne-na.de. The practice shows that it fails many companies to meet these standards. They apparently prefer to deal in their customer service departments with the effects and symptoms of poorly designed products and services and also engage in fire-fighting, without really resolve the causes\”, white Steimel taking critically examined in particular the culture of service in the highly competitive telephone market. Especially in the fixed network providers, one gets the impression that they do everything to as many as possible sometimes Service incidents to generate.\” He leads poor accessibility, inadequately trained hotline personnel, confusing and abmahnen enabled business conditions as examples of bad service experiences.

Union Investment

Date accurate going live of the new SemTrac software Sem.FUNDS.line in April 2011 Union investment, one of the leading European real estate investment companies currently managed in their open-ended real estate Fund total assets of EUR 19.3 billion. The knowledge of the market, the future-oriented investment strategy and the high consultation competence not least based on a software corresponding to the latest state of the art. To ensure that the next few years, it was decided at Union investment in August 2010 for the matching to the requirement profile of the determination of the unit value, technically and professionally in the best software in the market. SemTrac Consulting AG, stephanskirchen was awarded with the all-in one-tool Sem.FUNDS.line. If you have read about Florida Senator already – you may have come to the same conclusion. The tool meets all the requirements, which is an internationally active and sophisticated investment-management companies. In only eight months succeeded in the consultant – and SemTrac systems support team together with stakeholders from the fields of Union investment, the determination of the unit value in the SAP integrated system Sem.FUNDS.line to transfer. This replaced the original installation via a peripheral system that was connected via interface to SAP.

In addition, the smooth transition was carried out on a more detailed picture of costs and revenues without affecting the day-to-day. As a result of the ambitious schedule, the responsible Board of SemTrac, Klaus Letzing, from the outset, decided to involve all levers at Union investment. So everything could go from conception, through the implementation and testing phase up to the training of users and system managers run smoothly and efficiently. In April 2011 at the going live of the new software Sem.FUNDS.line Michael Herzog, head of fund accounting real estate at Union investment said: I am pleased that we could implement the project successfully and on schedule. Thanks not least to our external advisors of SemTrac, qualitatively and in time have mastered this challenge.” Next to SemTrac and Sem.FUNDS.line information on the Internet at Christine Wittmann cewe marketing services

Black Box Germany Gmb

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Frame and packet encryption ensures, on the other hand, the header remains intact. Thus, the data are compatible with the existing network operating. EncrypTight is completely transparent and supports also VoIP and video, without causing it to adverse effects such as jitter or increased latency. A vulnerability often represents the physical backup of the data center or the server room. With the Intelli-pass system is a solution to the effective biometric access control and securing of doors about fingerprint, PIN and RFID to provide (biometric access control). Here, the optical fingerprint system offers maximum security for offices, laboratories, data centers, business and server rooms. In contrast to many other systems read and controller units are separated here: while the reader with the fingerprint – and keyboard unit easily accessible at the door is installed, the control unit with door safety, control and network communication within the safe range can be accommodated and is protected from unauthorized access and tampering.

The multi-level identification to the reader is biometric fingerprint and PIN (numerical code) as well as optional RFID (radio frequency identification). With extensive management capabilities, Intelli-pass also ensures a high degree of protection. In addition, critical environments can be monitored comprehensively with AlertWerks II. The system controlled environmental conditions with up to 600 intelligent sensors and provides a targeted monitoring of failure critical parameters such as temperature, humidity, smoke, air pollution and power surges. The solution to the environmental monitoring (environmental monitoring) alerted the user deviations using SNMP, email, sound, voice, fax or photo attachment in the mail. Thus, the system in addition to the usage in data centers, server and computer rooms is also ideal for sensitive areas such as telecommunications or food industry. Not all potentially explosive devices can be in this way.

In particular Calculator in publicly accessible areas, such as airports, hotels, authorities, or shops, represent a risk to the security of the network. The innovative LockPORT cable protect the vulnerable ports with their patented clip from unauthorized access and accidental separation. In doing so the key locking cable (Cat6) with red locks only with the LockPORT key tool can be removed and so absolute port protection with the following characteristics: network protection on the level of security layer 1 (physical layer in the OSI model physical layer), compatibility with all RJ-45 ports, CAT6 specification, as well as securing wireless access points, surveillance cameras and PoE hardware connections. The secure locking cable have green fixtures and prevent unintended separation and thus expensive downtime. The key/secure cables combine both approaches, and have a red latch and a green clip on one end to the other end. Press contact: Black Box Germany GmbH Axel citizens Ludwig road 45 B 85399 Hallbergmoos Tel: 0811/5541-322

The Free Book Program ResiGo Version 8 Is Out!

POS software and POS system from PosBill there are certainly many hotel booking systems on the market, but these are also good? ResiGo (www.resigo.com) offers its customers the possibility in a free trial version of the in-house booking software ResiGo free only once to test. While many available functions even in the free version, so that a small business even been alone so would cope. With the help of the initial Setup Wizard, you can his master data in 5 10 minutes apply. After rooms have been created in the system, it can go with the first book. It the main data is queried first of all, as for example: room type, number of persons, period and number of rooms. Here, everything is self explanatory and clearly designed.

With ResiGo booking software the operating procedures in a hotel can be made effectively and easily. In addition, valuable data is collected and evaluations and statistics, the economic situation remains the Hotel operation no longer a secret. Not only restaurants, sales statistics and correspondence are facilitated by the system. ResiGo provides a link to the family restaurant operation with the in-house POS software and POS system of PosBill (www.posbill.com/ de).

Real Estate Company Uses

SIVA creative designed new Web presence on TYPO3-based for the Aschaffenburg Breunig group, 30 July 2009 customer service in the Web 2.0 era: the Bannerman group moves with the times and realized with the help of SIVA creative as a new, modern styled website. Thus, real estate firm wants to exploit the possibilities of the TYPO3 CMS technology which ensures a high topicality and fast adjustment of the contents. Upload, copy, move, delete, and online editing: the modern interface provides easy-to-manage Web site management. The Bannerman group is an owner-managed, independent real estate company located in Karlstein. In the round 20 years of its existence was the bridge between the expansion of the traditional divisions and the intense focus on customized consulting services. These are made available at a high level in the future also online and linked with advanced Internet technology. An appropriate representation of the requested resource could not be found on this server.

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System to depict an automatic image management, making it possible to physically, correctly scaled images and Web-optimized. Jurgen Breunig, Managing Director of Breunig group, sums up: we are pleased to have creative a professional at our page that has implemented within a very short time our special wishes and ideas on the basis of TYPO3 with SIVA. With the new Web presence, we have an additional virtual employee who is available around the clock at the disposal. So we act customer-oriented and can adapt quickly the demands of the market with regard to the timeliness of information.” Brief SIVA creative media: founded in 2006 Agency SIVA creative media is specialized in the areas of Web design, graphic design, print media, as well as IT consulting.

Cisco Small Business Specialization

New sales training in the fast lane program: ‘ SMB solutions for account managers and ‘ SMB solutions for engineers Hamburg/Berlin, March 21, 2011 the IT training expert offers fast lane immediately new courses to build up solid sales skills around Cisco solutions for small and medium-sized enterprises. SMB solutions for account managers (SMBSAM) and SMB solutions for engineers (SMBSEN) are components of the Cisco sales training portfolio. Account manager at Cisco select partner candidates, as well as system and Field Engineers are among the target group of the seminars. Cisco provides solutions in its comprehensive product range tailored to small and medium-sized enterprises (SMEs or also known as SMB) with maximum of 250 network users. The new two-day each SMB courses give IT engineers and managers a wide base of knowledge relating to the distribution of these SMB solutions. After completion of training are the participants able to assess the specific needs of the customer with respect to routing, security, or Wi-Fi and using the Cisco SMB solutions to meet. SMBSEN graduates can also make the design process, as well as basic implementations of selected technologies. SMB solutions for account manager (SMBSAM) course content at a glance: – Cisco solutions for the SMB market – Cisco smart business roadmap for SMB – Cisco SMB solutions: Overview and network systems – Cisco SMB solutions: wireless and security – Cisco smart business communications solutions portfolio – Cisco small business solutions – success factors for partner price: 990,-+ VAT SMB solutions for engineers (SMBSEN) course content at a glance: – Cisco solutions for the SMB market – Cisco SMB solutions: Overview and network systems – Cisco SMB solutions: Wireless and security – Cisco secure network Foundation smart designs voice technologies – Cisco smart business communications solutions Cisco SBCS smart design – Cisco small business solutions – success factors for partner price: 990,-+ VAT More information is available under course/fl-smbsam as well as course/fl-smbsen available.

Fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as own IT training, ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting.

ECM Provider ArCaptis

The arCaptis GmbH has implemented significant measures for improved customer orientation for the new year: Dusseldorf, February 08, 2010. With an expanded product range, the company now also specifically addressed mid-market. Those who are interested in a simple document management solution, can draw on the advanced content management platform ECM21 the arCaptis GmbH. With the three main modules C.Capture, C.Flow, and C.Archiv ECM21 enables all relevant activities such as collecting, processing and archiving of digital documents and served so all individual requirements of a company on a professional document management system. The new client from C.Capture, the document acquisition module is characterised by still more intuitive editing capabilities.

At C.Flow, the Web browser based workflow component DOCUMENTS of the otris AG with the particularity of a MS-Visio-based workflow Builder was seamlessly integrated. C.Archiv does not work installation and is comfortable anywhere through a Web client can be operated. So, all processes, such as automated invoice processing, the post input distribution, the approval workflow, can be equally digital and economically manage the automated collection of handwritten notes of the work or the contract management with ECM21. This flexible functionality allows you to exactly the right solution for companies of all sizes not least due to its scalability and is platform independent on any existing system up. In addition, an in-house high availability data center just the middle class offers optimal conditions for archiving. The data stored in a particular place, without the need for investments in hardware, backup and administration. So companies can use inexpensive a datacenter to a monthly rent, whose Sicherheit convinced inter alia the Dusseldorf Airport. More information are grouped under the new website by arCaptis under.

About arCaptis GmbH Dusseldorf arCaptis GmbH was founded in 2008 and has emerged from the DMS range of Digidok GmbH. Majority shareholder of the company is the BBM group, Mulheim an der Ruhr. Under the management of Dirk Vollmering, develops and markets the arCaptis GmbH products and complete solutions for document capture, processing, and archiving for businesses and organizations of all sizes. Through the platform-neutral products and intelligent solutions, document-based workflows and operation arrangements designed for organizations and replaces time-consuming manual work steps. In particular, the portfolio includes the freely scalable document management platform ECM21 with their modules C.Capture for capturing digital document, C.Flow for ad-hoc and rule-based workflow and C.

SAP Business One

Version changes the simultaneous review of the system landscape and IT strategy use Erftstadt, 31.07.2013 with the release of SAP business one 9.0 SAP has his solution to new functions and processes, including for the storage and volume management and pricing added, which should provide for more flexibility in daily use. In addition, the software supports now also a 64-bit architecture and single-sign-on. “With the new release SAP has aligned more optimal the solution to the needs of medium-sized companies, leaving many customer requirements in the development process with”, judge Uwe Lembgen, head of consulting at bob systemlosungen, about the new release. Users of previous versions should embrace now but not entrepreneurially – and headless 9.0 business one SAP. Because some new features may require adjustments of the system architecture”underlines Lembgen. A methodical approach is therefore necessary. Bob systemlosungen has therefore some tips for the Developed new release, intended to the company as a first reference for change projects: 1 storage bins: an attention should be given in the planning process on the bins.

These must be defined and fixed to ensure the optimal utilization of existing storage capacities by chaotic stock management. 2. Dimensions and units of measure: Through the release of 9.0 is now possible to set dimensions and units of measure for articles for the purchase and sale. Here, the user should look carefully and check whether this feature is useful in their business models or not. 3. Compliance standard: compliance with legal regulations like SEPA, payments, accounting law modernisation Act (BilMoG) requires that organisational, technical and functional requirements in advance be clarified in addition to substantive requirements. 4. Accounting: the accounting processes are completely redesigned.

The root of this situation makes it necessary, where a separate To plan migration project, at the time of considered by at the end of the year oriented. 5. Integration of EDI and EDIFACT: The new release supports electronic data interchange with customers and suppliers.

Premium Account

Transpose scores, edit scanned, PDF or graphics and MIDI-export write music should be affordable for everyone”, explained Johannes Feulner, Managing Director of scorio.com the launch of the online notes Editor. All existing functions by scorio.com including storage space for up to ten scores stay still for free. More free items are even enrich the offer in the next few months. Who wants to make more of its score, can do this starting today with scorio Pro. First it was from the scorio music case”for all app for iPad known function transpose scorio Pro account unlocked. Learn more at: Icahn Enterprises. Who transposes his score in the online score editor with scorio Pro, you can edit them at your whim and save.

Also, the advanced export feature of scorio Pro allows the musician to export his new work now as a MIDI file. Another novelty in scorio Pro is”the PDF conversion. Where yesterday sheet music were widely copied and passed on, they become today easy scanned and forwarded by E-Mail. What but then? The scores can be played while, however you want to change, the whole piece in a music notation program must be entered. No longer with scorio Pro! Because the note Editor recognizes PDFs and graphic files such as .jpg, .tiff, .gif or.

png. The user can open such files locally on your hard drive and convert. Notes can be edited then immediately in the editor, exported as MusicXML or MIDI file or stored. Unlike the scorio base account, scorio Pro users save any number of pieces. Finally the display has been integrated by guitar handles (guitar frets”) in the scorio Pro function scope. scorio Pro is offered as a monthly subscription. The subscription costs in the introductory phase of 2.95 in the first month, then 4.99 and is terminated at any time. More information is available on the product page of scorio.com.

Swedish Enlight Center

‘datango performance suite’ combined with the HP quality Center to the optimization of IT projects and cost savings Berlin, 03 September 2009 the datango performance suite (dps) offers as a software-based learning platform support for the introduction and deployment of business applications. By combining it with the HP quality Center, the dps now covers the entire life cycle of enterprise applications of the requirements phase to the optimization phase. HP quality Center monitors these quality processes and automates the software tests in environments. In addition to integrating business process models (business process modelling) of the requirements phase allows datango bundling with the HP quality Center now also the optimum support in the design, development and implementation phase. Efficient BTO (business technology optimization) scenarios arise through the use of dps’ automatically.

Because it is not only the reuse of captured processes throughout all phases of the Ensures application life cycle, but at the same time, demands on IT, such as defined processes, are visible directly verifiable and faster without loss or additional expenses as a result. ERGO: Datango technology different business cases can be now with single overhead cover and use through the automation functionalities directly again. Acceptance tests are thus greatly simplified. Because all content can be used by the single-source principle not only for learning / training purposes (e-learning & simulations), real time support/performance support (EPSS/online help) and documentation, but now also for test automation. The otherwise time-consuming manual work for the preparation of test plans is the dps through integration”in the HP quality Center drastically shortened. Because all the steps are process recording via simple automatically as a test script available and can be imported into the quality Center as a test plan. The plans may be there any processed or directly be used without that the otherwise necessary effort of creation. Therefore the same project recorded in datango can be used at the same time eLearning content, simulations, EPSS content, etc.

in quality assurance of enterprise applications, for the production of guides, process descriptions, of blended. The advantages result in immense savings in time and costs. Datango AG in brief: founded in 1999 datango AG headquartered in Berlin is the technology provider in the field of E-learning and electronic performance support. Since 2006, the company on its expansion course is supported by Hasso Plattner Ventures and EXTOREL. 2007 took over the Division of knowledge and performance solutions of Swedish Enlight datango off and is since then also internationally represented. The datango solutions support companies in establishing fast and smooth operation of enterprise applications. Datango is a high-class service and support for the successful qualification of employees to provide and to be an integral part of any enterprise. The software solutions is characterised by the navigational aid in the live system and the automatic generation of documentation and training materials, software simulations and E-Learningwelten in practice. This allows datango increasing user acceptance with simultaneous reduction of incorrect entries and support costs.